Thursday, 26 April 2018

Claims

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LogSure

Customer

Port-, port facility-, terminal operator

Any kind of transshipment points

Bulk commodities

massengut

Heavy lift cargo

schwergut3

Liquid- /- wet cargo

nasseladung2

Containers

container

Repair- and deposits

lager

Warehousing

speicher

A+ R A-

news4

Claims

Even if you carry out intensive risk management, combined with a proper loss prevention system - you will never be able to avoid minor claims or even big claims entirely. One day this will come as a surprise and disrupt your business, when expecting it the very least.

It’s at this moment in time, where you realize very quickly whether you picked a winner or drew a blank when you selected the right cover for your risks. An insurance product turns out to be as reliable as promised when you signed for cover. You really can rest assured and lean back comfortably, with the peace of mind that everything is in good hands.

LogSure will provide such conclusive proof in case of a claim and will convince you with its professionality and experience.

Claims occur now and then and do not keep to any kind of schedule: that is why we have established a 24/7 hours emergency line which works 365 days a year.

You can either call our office telephone numbers or use the Hotline: +49 (0) 152 268 107 50

Alternatively you can also contact us by mail under This email address is being protected from spambots. You need JavaScript enabled to view it.

We will take care of your interests without delay and will inform you in good time of what steps need to be taken. If necessary, we will agree a mutual procedure with you.

 
We can take care of:

  • Arranging surveys,
  • Organizing repair and/or replacement,
  • Collecting all relevant claims documentation to present them to underwriters,
  • negotiating the claim with underwriters on your behalf and get it finalized, taking care of your interest and defence of unjustified demands if demands from third parties arise

For us this is the most natural thing in the world and is what we strongly believe good and courteous service mean.

You can feel secure under LogSure’s umbrella.